Delete your account and data

In the app

1. Sign in and open Profile.
2. Choose Delete account and enter your password.
3. Confirm. Your account is removed straight away.

This removes your profile, your seen artworks, notes, visits, wish lists and tags, your confirmation record and your sign-in sessions from our system, and the technical diagnostics linked to your account. Reports you sent keep their text but are no longer linked to you. Data stored only on your device is removed when you delete the app or sign out and clear the app's data.

If you hold an editorial role, your roles end with your account. The publisher must hand over the publisher role before that account can be deleted.

Without the app

If you cannot use the app, for example because you no longer have the device, write to admin@myartpass.app from the e-mail address of the account. We may ask you to confirm that you control that address before we delete anything. We answer within five working days; during absences it can take longer.